CiviRoute — Privacy Policy

Last updated: 21 October 2026

CiviRoute is a decentralized navigation and hazard reporting app. This policy explains what data we collect, why, and how we handle it.

Data we collect

• Location data — used to show your position on the map, navigate routes, and geotag hazard reports you submit. Precise location is only read while the app is in use.
• Hazard reports you submit — including photo/video media you attach, your username, and the report location. Reports may be visible to other CiviRoute users.
• Account data — email address for sign-in (email + password or Google Sign-In), display name, optional phone number, and vehicle/fleet details you enter.
• Audio — voice reports are recorded only when you tap the record button (hands-free reporting). Nothing is recorded in the background.
• Camera — the dashcam (Satark) feature records video only while you explicitly activate it; a persistent notification is shown whenever it is active.

What we do NOT do

• We do not sell your personal data.
• We do not serve third-party advertising using your data.
• We do not track your location when the app is closed (unless you are using a fleet/convoy feature you explicitly turned on).

Data storage

Data is stored on our servers (India) and used to operate the service — routing, hazard feeds, dashboards for civic authorities, and your account features. Media uploads are stored in the hazard-media bucket and linked to reports.

Data sharing

• Hazard reports (content + location + time) may be shared with verified civic/government dashboards for road-safety response.
• Your precise live location is not shared with other users except in convoy/fleet sessions you join.

Permissions

• Location (fine) — navigation, hazard geotagging, convoy sharing.
• Camera — hazard photo/video capture and the optional Satark dashcam.
• Microphone — voice reports (on-device speech recognition; audio is not stored unless you submit the report).
• Internet — syncing reports, maps, and alerts with CiviRoute servers.

Your choices

• Location/camera/mic permission can be revoked any time in Android Settings.
• You can request account deletion and data removal via our account deletion page or by contacting us.

Contact

Questions or data-deletion requests: support@civiroute.com